Aged Care & Registered NDIS Provider
Aged Care & Registered NDIS Provider
Last updated: June 2026
These Terms and Conditions (“Terms”) govern your use of the Montessori Care website (www.montessoricare.com.au) and the services provided by Montessori Care Pty Ltd (ABN 60 633 980 140), a Registered NDIS Provider (Provider Number 4050113257), trading as Montessori Care (“Montessori Care”, “we”, “us”, “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
Montessori Care provides aged care, disability care, and allied health services, including:
The specific services provided to you will be outlined in your individual Service Agreement. All services are delivered in accordance with applicable Australian laws and regulations, including the Aged Care Act 1997, the National Disability Insurance Scheme Act 2013, the Aged Care Quality Standards, the NDIS Practice Standards, and other relevant quality and safeguarding requirements.
Before commencing services, we will enter into a Service Agreement with you (or your authorised representative). This agreement will outline:
You may request changes to your Service Agreement at any time by contacting your care coordinator. Where these Terms and your Service Agreement conflict, the Service Agreement will prevail in relation to service-specific matters.
Fees for our services depend on your funding arrangement:
Invoices are issued fortnightly and payment is due within 14 days unless otherwise agreed in your Service Agreement. Late payments may incur additional charges, and we reserve the right to suspend services where invoices remain unpaid beyond the agreed terms.
We require a minimum of 24 hours’ notice for cancellation of scheduled services. Late cancellations or no-shows may be charged at the full service rate in accordance with NDIS pricing arrangements or your Service Agreement.
Either party may terminate the Service Agreement by providing written notice as set out in the agreement. Outstanding fees for services rendered up to the termination date will remain payable.
As a client of Montessori Care, you have the right to:
To enable us to deliver safe, quality care, you (or your authorised representative) agree to:
We are committed to providing services that are safe, person-centred, and aligned with your goals. We will:
We welcome feedback and take complaints seriously. You can provide feedback or make a complaint by:
We will acknowledge your complaint within 7 days and aim to resolve it within 30 days. If you are not satisfied with our response, you may contact:
Montessori Care is committed to protecting your privacy. We adhere to the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) and our handling of personal information is governed by our Privacy Policy, which forms part of these Terms.
The content on our website is provided for general information purposes only. While we make every effort to ensure accuracy, we do not warrant that the information is complete, current, or error-free. The website should not be relied upon as a substitute for professional medical, legal, or financial advice.
You agree not to:
We reserve the right to suspend, modify, or discontinue any part of the website at any time without notice.
All content on this website, including text, images, graphics, logos, videos, and design, is the property of Montessori Care or used under licence and is protected by Australian copyright law. You may not reproduce, distribute, modify, or use any content without our prior written consent, except for personal, non-commercial viewing.
The “Montessori Care” name and logo are trade marks of Montessori Care Pty Ltd.
To the maximum extent permitted by law, Montessori Care’s liability under or in connection with these Terms or your use of our website is limited as follows:
Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
You agree to indemnify Montessori Care against any loss, damage, or claim arising from your breach of these Terms, your provision of false or misleading information, or your unsafe conduct toward our staff.
Montessori Care reserves the right to update these Terms from time to time. We will notify clients of significant changes through your care coordinator or by email. Continued use of our services or website following any changes constitutes acceptance of the updated Terms. The “Last updated” date at the top of this page shows when the Terms were most recently revised.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
These Terms, together with your Service Agreement (where applicable) and our Privacy Policy, form the entire agreement between you and Montessori Care in relation to your use of our website and services, and supersede any prior agreements or representations.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.
For any questions or clarifications regarding these Terms and Conditions:
Montessori Care Pty Ltd
By engaging our services or using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
