Age Care & Registered NDIS Provider
Age Care & Registered NDIS Provider
From first enquiry to ongoing therapy, here’s what to expect. No jargon, no surprises, just clear steps.
Call us, fill out a form, or ask your coordinator to refer you. We’ll listen to your needs and answer any questions.
We respond to all enquiries within 24 hours. You don’t need a referral to get started, just get in touch.
A therapist meets with you (or your child) to understand strengths, challenges, and goals. This can happen at home, school, or in the community.
Assessments are thorough but relaxed. For children, they’re play-based. For adults, they’re conversation-led. We’ll explain everything as we go.
We create a clear plan with measurable goals, aligned with your NDIS plan if applicable. You’ll know exactly what we’re working toward.
Your plan is a living document. We review it regularly and adjust as your needs change. You’re always part of the decision-making.
Therapy sessions begin. We track progress, provide regular updates, and write NDIS-ready reports for plan reviews.
Sessions are delivered where they’ll have the most impact, at home, school, daycare, or in the community. We also provide strategies for between sessions.
Find answers to common questions about allied health services, NDIS funding, and working with us.
No. You can contact us directly. However, if you have an NDIS plan, your support coordinator can also make a referral on your behalf. GPs can refer for Medicare-funded sessions.
We aim to respond to all enquiries within 24 hours and begin services within 2 weeks. For urgent needs, we can often fast-track the process.
The first session is usually an assessment. For children, it’s play-based and relaxed. For adults, it’s a conversation about your goals and challenges. We’ll explain everything and answer your questions.
Yes. We deliver therapy at home, school, daycare, in the community, or at our clinic, wherever will have the most impact for you or your child.
Yes. Allied health services are typically funded under Capacity Building, Improved Daily Living in your NDIS plan. We can help you understand which budget line applies.
We can still help. We offer self-funded sessions, and we can also support your NDIS application with assessments and evidence if needed.
Yes. We provide detailed progress reports that are aligned with your NDIS goals. These reports are designed to support plan reviews and demonstrate outcomes to the NDIA.
Yes, if your GP provides a Chronic Disease Management (CDM) plan or a Mental Health Treatment Plan. We can guide you through the process.
We provide formal progress reports at least every 6 months, or more frequently if needed for plan reviews. You’ll also receive regular verbal updates after sessions.
Yes. Our reports are written in plain English, aligned to NDIS goals, and include measurable outcomes. Support coordinators consistently tell us our reporting is among the clearest they’ve seen.
Absolutely. With your consent, we can share reports directly with your support coordinator, plan manager, GP, or any other member of your care team.
Yes. In-context therapy, where sessions happen in the child’s natural environment, often leads to better outcomes. We work with educators to embed strategies in the classroom.
Yes. We believe therapy works best when everyone is on the same page. We share strategies, attend meetings, and work alongside educators to support your child’s goals.
We have a dedicated early intervention pathway in partnership with Montessori Academy. Therapists work directly within Montessori Academy centres, collaborating with educators to deliver aligned support.
Yes. Switching providers is your right under the NDIS. We’ll make the transition as smooth as possible, including reviewing existing reports and continuing where your previous provider left off.
We aim to minimise any gap. Once you contact us, we can usually begin within 2 weeks. If you have existing reports, we can use those to fast-track the assessment process.
It’s good practice to let them know, but it’s not required. We can guide you through the process and help with any paperwork.
Our team is here to help. Call us or send an enquiry, we’ll get back to you within 24 hours with clear, honest answers.
